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Website Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern NT Mastering’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

1. Definitions

1.1 The term ‘NT Mastering’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Windpump Cottage, Pampisford Road, Hildersham, Cambridge CB21 6AY, UK. The term ‘you’ refers to the user or viewer of our website.

2. Use of the website

2.1 The use of this website is subject to the following terms of use:

2.1.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2,1.2 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

2,1.3 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

2,1.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

2,1.5 All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

2.1.6 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

2,1.7 From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

2,1.8 Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


Privacy Policy

This is the internet privacy policy for www.ntmastering.com (the “Website”)
This website is the property of NT Mastering. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this Website.
This policy covers all data that is shared by a visitor with us whether directly via the Website or via email. This policy has been created by the internet marketing experts at Surge Digital on our behalf, and is occasionally updated by us so we suggest you re-review from time to time.
This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.
Certain businesses are required under the data protection act to have a data controller. For the purpose of the Data Protection Act 1998 our data controller is Daniel Gresham and can be contacted via email at office@ntmastering.com


1. Information we collect

1.1 In operating our Website we may collect and process the following data about you:

1.1.1 Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.

1.1.2 Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the contact us page.

1.1.3 Information provided to us when you communicate with us for any reason.


2. Use of cookies

2.1 On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website to our advertisers.

2.2 Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.

2.3 We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

2.4 All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.

2.5 Any advertising featured on this Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website. For more information on cookies you can read the guidance at All About Cookies.


3. Use of your information

3.1 The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

3.1.1 To provide you with information requested from us relating to our products or services and to provide information on other products that we feel may be of interest to you if you have consented to receive such information.

3.1.2 To meet our contractual commitments to you.

3.1.3 To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.

3.1.4 If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you.

3.1.5 If you are a new customer, we will only contact you when you have provided consent and only by those means you provided consent for.

3.1.6 If you do not want us to use your data you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.


4. Storing your personal data

4.1 We may transfer data that we collect from you to locations outside of the European Economic area for processing and storing. In addition, it may be processed by staff operating outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.

4.2 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

4.3 The transmission of information via the Internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.


5. Disclosing your information

5.1 Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries.

5.2 We may also disclose your personal information to third parties:

5.2.1 Where we sell any or all of our business and/or our assets to a third party.

5.2.2 Where we are legally required to disclose your information.

5.2.3 To assist fraud protection and minimise credit risk.


6. Third party links

6.1 You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.


7. Access to information

7.1 The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 that covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.


8. Contacting us

8.1 We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at office@ntmastering.com. If you would prefer to write to us then our contact address is Windpump Cottage, Pampisford Road, Hildersham, Cambridge CB21 6AY


Supply of services

These are the terms and conditions on which we supply Services to you.

Please ensure that you read these terms carefully, and check that the details on the Order and in these Terms are complete and accurate, before you submit the order. If you think there is a mistake or require any changes, please contact us to discuss. We will confirm any changes in writing to avoid any confusion between you and us. 

1. Providing services

1.1 We will supply the services to you from the date agreed between us in writing until the estimated completion date set out in the order. We will make every effort to complete the services on time. However, there may be delays due to an event out of our control.

2. If there is a problem with the services

2.1 In the unlikely event that there is any defect with the services:

2.1.1 please contact us and tell us as soon as reasonably possible;

2.1.2 please give us a reasonable opportunity to repair or fix any defect; and

2.1.3 we will use every effort to repair or fix the defect as soon as reasonably practicable, and in any event, within fourteen days.

2.2 You will not have to pay for us to repair or fix a defect with the services under this clause. Please note that this clause only relates to material defects or faults with the services, and is not applicable to subjective interpretations.

2.3 One revisit to the master is included in the price. If, after mastering, you supply a new mix to achieve the desired result, this is chargeable at the original rate.

2.4 As a consumer, you have legal rights in relation to services not carried out with reasonable skill and care. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights.

3. Price and Payment

3.1 The price of the services will be set out as per our price list in force at the time we confirm your order. Our prices may change at any time, but price changes will not affect orders that we have confirmed with you.

3.2 All quotes are valid for three months only. Written quotes are available on request.

3.3 Payment is due immediately on receipt of an invoice from NT Mastering unless credit terms have been agreed otherwise in advance.

3.4 Additional mixes (radio edits, instrumentals, etc.) that are run with the same settings are charged at 50% of the original for each pass.

4. Indemnity

4.1 You shall defend, indemnify and hold harmless NT Mastering against claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with your use of the services.

5. Limitation of Liability

5.1 Subject to the provisions of clause 4, this clause 5 sets out the entire financial liability of NT Mastering (including any liability for the acts or omissions of its employees, agents and sub-contractors) to you in respect of:

5.1.1 any breach of this agreement;

5.1.2 any use made by you of the services or any part of them; and

5.1.3 any representation, statement or tortious act or omission (including negligence) arising under or in connection with this agreement.

5.2    Except as expressly and specifically provided in this agreement:

5.2.1 You assume sole responsibility for results obtained from the use of the Services by You and for conclusions drawn from such use. NT Mastering shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to NT Mastering by You in connection with the Services, or any actions taken by NT Mastering at Your direction;

5.2.2 all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this Agreement; and

5.2.3the Services are provided to You on an "as is" basis.

5.3 NT Mastering shall have no liability to You under this Agreement if it is prevented from or delayed in performing its obligations under this Agreement, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control provided that You are notified of such an event and its expected duration.

5.4 In no event shall NT Mastering, its employees, agents and sub-contractors be liable to You for any alleged infringement of intellectual property rights, and you shall forever indemnify Us against any such infringement, to the extent that it is based on:

5.4.1 a modification of the Services by anyone other than NT Mastering; or

5.4.2 Your use of the Services in a manner contrary to the instructions given to You by NT Mastering; or

5.4.3 Your use of the Services after notice of the alleged or actual infringement from NT Mastering or any appropriate authority.

5.5 The foregoing states Your sole and exclusive rights and remedies, and NT Mastering's (including NT Mastering's employees', agents' and sub-contractors') entire obligations and liability, for infringement of any patent, copyright, trade mark, database right or right of confidentiality.

5.6 Nothing in this Agreement excludes the liability of NT Mastering:

5.6.1 for death or personal injury caused by NT Mastering's negligence; or

5.6.2 for fraud or fraudulent misrepresentation.

5.7 Subject to clause 5.2 and clause 5.6:

5.7.1 NT Mastering shall not be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under this Agreement; and

5.7.2 NT Mastering's total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this Agreement shall be limited to the total cost of the service provided, as detailed in the specification and/or order.